Cascade Living Group SMS/Text Messaging Terms & Conditions

Last updated: May 29, 2026

Cascade Living Group, together with its senior living communities (collectively, “Cascade Living,” “we,” “us,” or “our”), operates a text messaging program. These Terms apply to all Cascade Living Group communities and locations. By providing your mobile phone number and checking the applicable consent box on our form (or by texting us), you agree to these Terms & Conditions. Consent is collected separately for marketing messages and for informational messages, and you may opt in to one, both, or neither.

1. Types of messages you will receive

Depending on which consent box you check, you may receive two types of text messages from Cascade Living Group or the specific community you contacted:

  • Marketing messages: recurring promotional texts, including promotions, special offers, announcements, and community updates.
  • Informational messages: texts related to your inquiries, including responses to your questions, appointment and tour scheduling, account-related updates, and service coordination.

Each message will identify the Cascade Living Group community sending it. Consenting to marketing messages is not required to receive informational messages or to use our services. We do not send text messages outside the categories you have agreed to receive.

2. Message frequency

Message frequency varies. Marketing messages are recurring, and informational messages depend on your interactions with us.

3. Cost

Message and data rates may apply, depending on your mobile carrier and plan. Cascade Living does not charge a fee for these messages, but your carrier’s standard message and data rates may apply.

4. How to opt out (STOP)

You can cancel at any time by replying STOP to any message you receive from us. After you reply STOP, we will send you a one-time confirmation message that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT.

5. How to get help (HELP)

For help, reply HELP to any message, or contact us at [email protected] or by telephone at 866-434-3158. Replying HELP will return support contact information.

6. Carrier disclaimer

Carriers (mobile service providers) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

7. Privacy

Your privacy matters to us. Mobile information and SMS opt-in consent will not be shared with or sold to third parties for marketing purposes. For details on how we collect, use, and protect your information, see our Privacy Policy.

8. Eligibility and changes

By opting in, you confirm that you are the account holder or have authority to use the phone number provided. We may update these Terms at any time; changes are effective when posted to this page.

Cascade Living Group
19119 North Creek Pkwy, Suite 210 Bothell, WA 98011ยท [email protected]
or by telephone at 866-434-3158.

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