10 Best Questions To Ask Memory Care Facilities

Finding the right memory care facility for a loved one is a crucial decision that requires careful consideration. Memory care communities are specialized facilities designed to support individuals with Alzheimer’s disease and other forms of dementia. Memory care communities offer a structured environment with trained staff, safety measures, and tailored programs to enhance residents’ quality of life.
Choosing a memory care facility is about more than just finding a place for your loved one to live, however. It’s about ensuring they receive the best possible care in a setting that promotes dignity, engagement, and well-being.
For this reason, when you’re considering what to look for in a memory care facility, you should also be making a list of what questions to ask when looking at a care home. Asking the right questions ensures that you choose a facility that provides compassionate, high-quality care while meeting your loved one’s unique needs.
If you’re searching for memory care for a loved one with dementia, these are the questions to ask.
1. What Are the Staff Qualifications and Training?
Caregivers play a vital role in supporting residents with dementia, making their qualifications and training essential considerations. When visiting a facility, these are the questions to ask caregivers of those with dementia:
- Are caregivers specifically trained in dementia and Alzheimer’s care?
- What ongoing training programs do staff members complete?
- What is the staff-to-resident ratio, and does it vary by shift?
- Is there consistency in caregiver assignments to foster familiarity and trust?
Staff training should include best practices in dementia care, communication techniques, and managing challenging behaviors. A well-trained and adequately staffed team ensures personalized care and a higher quality of life for residents.
2. How Is Medical Care Managed?
Since individuals with dementia often have complex medical needs, understanding how a facility manages medical care is crucial. Key questions include:
- Is there a nurse or medical professional on-site 24/7?
- How are medication management and emergency situations handled?
- Does the facility coordinate with specialists such as neurologists and geriatricians?
- How often are medical assessments conducted, and how are changes in health status communicated to families?
Comprehensive medical oversight ensures residents receive timely and appropriate care. It’s also important to understand whether the facility provides hospice or palliative care if needed.
3. What Safety Measures Are in Place?
Safety is a top priority in memory care communities, as residents may be prone to wandering or falls. When evaluating a facility, ask:
- How is the facility secured to prevent wandering?
- What protocols exist for emergencies and medical crises?
- Are there any technology-based safety features, such as fall detection or GPS tracking?
- How does the staff monitor residents’ whereabouts while promoting independence?
Understanding the facility’s safety policies helps ensure your loved one’s well-being. Look for features like keypad entry, alarmed doors, and enclosed outdoor areas to provide a secure but comfortable environment[BR1] .
4. What Types of Living Accommodations Are Available?
Comfortable and personalized living spaces can significantly impact a resident’s experience. Important questions to ask include:
- Are private and shared rooms offered?
- Can residents personalize their space with familiar belongings?
- Are residents allowed to stay in the same room as their condition progresses, or are room changes required?
- What is included in the living arrangement?
A homelike setting fosters a sense of familiarity and security for individuals with dementia. Touring different room options can help determine what would make your loved one feel most comfortable.

5. How Are Meals and Nutrition Handled?
Proper nutrition is essential for overall health and well-being. To understand the facility’s approach, ask:
- Is there a registered dietitian involved in meal planning?
- How are dietary restrictions and personal preferences accommodated?
- Can residents choose meal alternatives if they don’t like the main option?
- How does the facility support residents who have difficulty eating or require special diets?
A nutritious and appealing meal plan contributes to residents’ overall health and satisfaction. Ask about mealtime routines, whether assistance is provided, and if there are options for social dining experiences.
6. What Daily Activities and Therapies Are Provided?
Engaging activities and therapies play a significant role in enhancing residents’ cognitive and emotional well-being. Ask:
- Are programs tailored for different cognitive levels?
- How does the facility encourage participation in activities?
- Are there specialized therapies, such as music, art, or pet therapy?
- How are physical activities incorporated into daily routines to promote mobility and overall health?
A well-rounded activity program keeps residents engaged and helps slow cognitive decline. Facilities that offer personalized engagement plans based on residents’ interests and abilities provide a higher quality of life.
7. How Does the Facility Support Family Involvement?
Family involvement is essential for maintaining connections and ensuring the best care. Consider asking:
- Can family members visit anytime?
- Are there regular family meetings or support groups?
- Can families participate in care planning and activities?
- How does the facility communicate with families about their loved one’s condition and care updates?
A facility that encourages family involvement fosters a more supportive and inclusive environment. Some communities offer educational programs for families to help them understand dementia and improve their interactions with loved ones.
8. How Are Behavioral Challenges Handled?
Dementia can lead to behavioral changes, such as agitation, aggression or anxiety. It’s essential to understand how staff manage these challenges by asking:
- How does staff respond to aggression, agitation or anxiety?
- Are individualized behavior management plans created for residents?
- Does the facility follow a specific dementia care philosophy, such as person-centered care?
- How are non-medication approaches used to manage behavioral symptoms?
A compassionate and structured approach to behavioral management ensures residents receive respectful and effective care. Facilities with specialized dementia care philosophies tend to provide more personalized and dignified care.
9. What Are the Costs and Payment Options?
Memory care can be expensive, so it’s important to understand the financial aspects. Ask the following questions:
- What’s included in the monthly cost?
- Are there additional fees for specialized care or services?
- Does the facility accept Medicaid, long-term care insurance, or other payment options?
- What happens if a resident’s financial situation changes? Are there assistance programs or alternative payment options?
Clarifying financial details helps families plan for long-term care expenses. Make sure you understand any hidden fees and contract terms before making a commitment.
10. Is There a Waiting List, and What Are the Admission Requirements?
Securing a spot in a quality memory care facility may require planning. Important questions include:
- How long is the typical wait time for a spot?
- What medical or cognitive assessments are required for admission?
- Are there conditions that would require a resident to move out?
- How does the facility handle transitions from independent or assisted living to memory care?
Understanding admission and discharge policies ensures a smoother transition for your loved one. Being proactive and joining a waitlist can help ensure your loved one gets the care they need when the time comes.

Cascade Living Is Here for You and Your Loved One With Memory Loss
Choosing the right memory care facility is a major decision that requires careful consideration. By asking these ten essential questions, you can ensure that your loved one receives high-quality, compassionate care in a safe and supportive environment. A well-informed choice provides peace of mind for families and a better quality of life for individuals living with dementia.
At Cascade Living, we provide the specialized memory care your loved one needs to live well. We invite you to explore our range of communities to find the best fit.